Our Commitment to Accessibility
FOCTTA is committed to making our platform accessible to everyone, including persons with disabilities. We recognise that digital access is a fundamental right under Article 21 of the Constitution of India, as affirmed by the Supreme Court in Pragya Prasun & Ors. v. Union of India (30 April 2025). Privacy compliance tooling should be usable by everyone — Data Protection Officers, compliance analysts, auditors, and the data principals they serve.
Standards We Follow
FOCTTA is designed to conform to the following accessibility standards:
- WCAG 2.2 Level AA — Web Content Accessibility Guidelines published by the W3C
- IS 17802 (Part 1:2021 and Part 2:2022) — Indian Standard for Accessibility of ICT Products and Services, enforceable under the RPWD Amendment Rules 2023
- Rights of Persons with Disabilities Act, 2016 (RPWD Act) — Sections 40 and 46, accessibility obligations for ICT products
- SEBI Digital Accessibility Circular dated 31 July 2025 — applicable to our regulated-entity customers
- European Accessibility Act (EAA), Directive (EU) 2019/882 — enforced from 28 June 2025
- DPDPA 2023, Section 5(2) — privacy notices must be accessible in English plus 22 official Indian languages
Audit and Conformance
FOCTTA's accessibility is evaluated through a combination of automated tooling (axe-core, Lighthouse, WAVE) run continuously in our CI/CD pipeline, and manual keyboard-only and screen-reader testing as part of every release cycle. Independent IAAP-certified audit is scheduled as part of our SEBI compliance cycle.
A detailed Accessibility Conformance Report (ACR/VPAT) is available on request for enterprise procurement teams.
Shared Responsibility for Customer-Configured Widgets
Where customers (Data Fiduciaries under the DPDPA, 2023) configure customer-facing widgets — notices, preference centres, rights portals — with their own brand, copy, and language, the platform provides tooling to help the Data Fiduciary configure accessible defaults and keep a documented audit of any accessibility exception they elect to accept. This model respects Data Fiduciary autonomy while ensuring informed, documented decisions.
Feedback and Complaints
We welcome feedback on the accessibility of FOCTTA. If you encounter any accessibility barrier, please let us know:
- Email: accessibility@foctta.com
- Response time: We aim to respond within 2 business days and resolve critical issues within 15 days
Under the RPWD Act 2016 and the Supreme Court's 30 April 2025 ruling in Pragya Prasun v. Union of India, you have a right to report accessibility failures. You may also file a complaint with the Office of the Chief Commissioner for Persons with Disabilities (CCPD) at the Department of Empowerment of Persons with Disabilities, Government of India.